Convenience wins over today's consumers.
Drive footfall, in-store conversions and customer loyalty by connecting stores to local consumers via popular messaging apps. Store staff respond using ServiceDock's all-in-one messaging app.
Send images, audio and video files to customers on multiple channels from one easy-to-use app.
Increase footfall by reassuring customers that you have the right product for them, boost sales by introducing cross sells and reduce returns by assisting customers post-purchase.
Still relying on mystery shoppers to monitor customer experience or struggling to get engagement with your survey?
Our messaging-based surveys capture up to 3X more real-time feedback in-store and enable you to follow up with unhappy customers instantly to save sales.
We make it easier to improve CX culture in retail chains.
We deliver live actionable customer insights to managers at all levels of the organisation and help you create CX competition among them to drive ongoing improvement.
Request a free trial or book a demo now to see how ServiceDock can help.
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