Get Closer to Customers Even When You Can't

Boost Footfall

Drive Conversions

Increase Loyalty

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CONNECT STORES TO THE LOCAL COMMUNITY VIA MESSAGING

Aggregate All Your Channels Into One App

Convenience wins over today's consumers.

Drive footfall, in-store conversions and customer loyalty by connecting stores to local consumers via popular messaging apps. Store staff respond using ServiceDock's all-in-one messaging app.

CUSTOMER ENGAGEMENT THAT DRIVES CONVERSIONS

ENGAGE LOCAL CUSTOMERS SHOWING INTENT TO BUY

Never Miss a Sale Again

Customers are searching for your stores and products every day.

Make it easy to ask store staff questions directly from search results using Google's Business Messages or from your website, social networks and even shop windows using popular messaging apps.

SHOWCASE PRODUCTS AS IF THE CUSTOMER WAS IN-STORE

Help Store Staff Sell Remotely

Send images, audio and video files to customers on multiple channels from one easy-to-use app.

Increase footfall by reassuring customers that you have the right product for them, boost sales by introducing cross sells and reduce returns by assisting customers post-purchase.

Remote selling and showcasing products via video in retail
Real Time Customer Feedback Captured In Store Via Messaging

REAL-TIME CUSTOMER FEEDBACK THAT HELPS YOU SAVE SALES

Identify & Resolve Complaints Instantly

Still relying on mystery shoppers to monitor customer experience or struggling to get engagement with your survey?

Our messaging-based surveys capture up to 3X more real-time feedback in-store and enable you to follow up with unhappy customers instantly to save sales.

IMPROVE CX CULTURE AND GROW YOUR MARKET SHARE 

Live Actionable Insights for All Managers

We make it easier to improve CX culture in retail chains.

We deliver live actionable customer insights to managers at all levels of the organisation and help you create CX competition among them to drive ongoing improvement.

Analysing customer feedback is easy with our live a.i. powered dashboard

Want to increase footfall?

Request a free trial or book a demo now to see how ServiceDock can help.

PRESS & ENDORSEMENTS

Download our Brochure to See How You can Maximise the Potential of Your Stores

Webinar : Book your spot

August 6th @ 2 PM (GMT+1)

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