Capture more feedback and engage customers at outlet level via the messaging apps consumers use every day.
FIND OUT WHY MESSAGING IS THE BEST WAY TO MONITOR AND IMPROVE CUSTOMER EXPERIENCE
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READY TO HEAR FROM YOUR CUSTOMERS?
ServiceDock helps you
Capture more feedback via the messaging apps consumers love
Benchmark location performance & uncover customer insights
Easily follow up with unhappy customers and provide customer service at location level via our messaging dashboard
TRUSTED BY LEADING COMPANIES
Pheonie Cashman
Change & Operations Lead.
“Implementing ServiceDock in our retail stores has afforded us key insights into the minds of current customers and prospective customers alike. ServiceDock made it easy to get set up and a 38% engagement in one of our stores shows that customers love the experience.”
Ben Ward
Commercial Director
“Since rolling out ServiceDock, we have seen a 3X jump in survey completions and it is so much easier to follow up with customers than it was before (with SMG). Store and management staff really like the admin and reporting functions and, as a result, the teams are more engaged and enthusiastic in this key focus area for our business.”
David Nally
Head of Engagement
“ServiceDock makes it easy for our customers to provide feedback via popular messaging channels and that means we get consistently more feedback from customers. It is built for businesses like Woodie’s so set up was easy and the reporting tells us what we need to know. The team provide a great service and always respond promptly to requests.”
Have any questions?
Get all your questions answered.
Choose a convenient time to schedule a Demo with Oisin
Oisin Ryan
Founder & CEO
IRELAND
TU Dublin Grangegorman,
Dublin, Ireland
Tel: +353 1 906 6390
UK
Shaftesbury Ave,
London, UK
Tel: +44 20 3318 5554
USA
Potrero Ave,
San Francisco, USA
Tel: +1 415 429 0380
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