Capture more feedback and engage customers at outlet level via the messaging apps consumers use every day.

FIND OUT WHY MESSAGING IS THE BEST WAY TO MONITOR AND IMPROVE CUSTOMER EXPERIENCE

Please fill in the form and we will contact you shortly.

READY TO HEAR FROM YOUR CUSTOMERS?

ServiceDock helps you

Capture more feedback via the messaging apps consumers love

Benchmark location performance & uncover customer insights

Easily follow up with unhappy customers and provide customer service at location level via our messaging dashboard

WANT TO IMPROVE CUSTOMER EXPERIENCE & DRIVE GROWTH?

Hear how, in less than a year, ServiceDock has helped Mothercare increase Net Promoter Score (NPS) in their stores by 16% on average and how this improvement has directly contributed to improved sales.

CONCERNED ABOUT CX IN THIRD PARTY DELIVERY SCENARIOS?

Hear Eddie Rocket’s Head of Marketing explain how ServiceDock is helping them capture real-time customer feedback via messaging in their restaurants and in delivery scenarios. He describes how this has led to improved CX and operations right across the estate.

TRUSTED BY LEADING COMPANIES

Pheonie Cashman

Change & Operations Lead.

“Implementing ServiceDock in our retail stores has afforded us key insights into the minds of current customers and prospective customers alike. ServiceDock made it easy to get set up and a 38% engagement in one of our stores shows that customers love the experience.”

Ben Ward

Commercial Director

“Since rolling out ServiceDock, we have seen a 3X jump in survey completions and it is so much easier to follow up with customers than it was before (with SMG). Store and management staff really like the admin and reporting functions and, as a result, the teams are more engaged and enthusiastic in this key focus area for our business.”

david nally woodies
David Nally

Head of Engagement

“ServiceDock makes it easy for our customers to provide feedback via popular messaging channels and that means we get consistently more feedback from customers. It is built for businesses like Woodie’s so set up was easy and the reporting tells us what we need to know. The team provide a great service and always respond promptly to requests.”

Have any questions?

Get all your questions answered.

Choose a convenient time to schedule a Demo with Oisin

Oisin Ryan

Founder & CEO

IRELAND

TU Dublin Grangegorman,

Dublin, Ireland

Tel: +353 1 906 6390

UK

Shaftesbury Ave,

London, UK

Tel: +44 20 3318 5554

USA

Potrero Ave,

San Francisco, USA

Tel: +1 415 429 0380

© Copyright - ServiceDock

By continuing to use this site you consent to the use of cookies in accordance with our cookie policy.

Want to learn how to increase footfall?

Great!

Please add your email below to receive the latest tips & insights on how to attract & retain customers.