COVID-19
Why Messaging is the Best Click-and-Collect Solution for Many Retailers
COVID-19, Customer Service, Facebook Messenger, Google My Business Messaging, Messaging, Retail, Whatsapp
Oisin Ryan
3 Ways WhatsApp Business is Used to Drive Retail Sales in Brazil
COVID-19, Customer Service, Messaging, Retail, Whatsapp
Contactless Alternatives to Happy or Not Kiosks and Similar Feedback Terminals
COVID-19, Customer Experience (CX), Customer Feedback, Customer Feedback Kiosks, Customer Satisfaction (CSAT) Score, Net Promoter Score (NPS), Restaurant, Retail
5 Ways to Improve Retail Queue Management in a Socially Distanced World
COVID-19, Customer Experience (CX), Customer Service, Messaging, Retail, Whatsapp
Creative Ways to Increase Retail Sales During the COVID-19 Pandemic & Beyond
COVID-19, Customer Service, Google My Business Messaging, Messaging, Retail, Social Customer Care
CX Considerations when Reopening Stores After the Lockdown
COVID-19, Customer Experience (CX), Retail
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