Feedback Queue Management & Messaging Tutorial
This short video demonstrates how to efficiently manage ServiceDock’s Feedback Q and respond to customers in real-time.
Learn how to:
- archive chats in bulk to keep your Feedback Q clean and how to filter for particular locations or ratings;
- respond to customers and conduct a real-time conversation via messaging; and
- close out chats so that you can keep your Open Chats Q nice and organised.
If you have any questions or comments, please get in touch at [email protected]