Feedback Queue Management & Messaging Tutorial

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This short video demonstrates how to efficiently manage ServiceDock’s Feedback Q and respond to customers in real-time.

Learn how to:

  • archive chats in bulk to keep your Feedback Q clean and how to filter for particular locations or ratings;
  • respond to customers and conduct a real-time conversation via messaging; and
  • close out chats so that you can keep your Open Chats Q nice and organised.

If you have any questions or comments, please get in touch at [email protected]