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A New and Better Way for Retailers to Engage with Customers

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Closing the Feedback Loop

COVID-19

Customer Effort Score

Customer Experience (CX)

Customer Feedback

Customer Feedback Kiosks

Customer Satisfaction (CSAT) Score

Customer Service

Facebook Messenger

Google My Business Messaging

Messaging

Millennials

Net Promoter Score (NPS)

Restaurant

Retail

Social Customer Care

Survey

Voice of Customer

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